PricingBlog

Site not working on custom domain

  • pilotbinski-1518632202986983587

    PilotBuddy

    18 days ago

    I have two upgraded projects, each of which use the same domain. I have www. connected to one project and a wildcard attached to the other. Both were working with this setup a week or so ago, but now the non-wildcard site is not longer working.
  • pilotbinski-1518632532214808667

    PilotBuddy

    18 days ago

    And to clarify, the custom domain is listed as "Active" in the project, so it seems to be properly set up.
  • erikbeus-1518634924893147309

    Erik Beuschau

    18 days ago

    Could you please share a URL to the working domain and the one that doesn’t work to help us debug? 🙏
  • pilotbinski-1518649773014388767

    PilotBuddy

    18 days ago

    Here are the URLs

    Working: guide.tourglide.app
    Broken: www.tourglide.app
  • erikbeus-1518876627839221971

    Erik Beuschau

    17 days ago

    Thanks. I'll look into it and get back to you asap
  • erikbeus-1518893796702683147

    Erik Beuschau

    17 days ago

    I found a bug in our internal routing logic when a hostname (tourglide.app) was registered as a wildcard domain while another (potential) wildcard domain was also registered (www.tourglide.app in your case).
    This should've been resolved now, and I can visit both URLs 🙌
    💯1
  • pilotbinski-1518980007848837194

    PilotBuddy

    17 days ago

    Thank you so much!! I appreciate you help 😃
    🙌1
  • loki11o-1519026182119751860

    Loki11

    17 days ago

    @Erik Beuschau same issue i'll also facing