Signup Magic Link 404: Missing Access Token

  • kerikf-1378146781585473596

    Erik Fryscok

    7 days ago

    Trying to signup to Nordcraft, when I get the Complete Your Signup to Nordcraft email, and even when trying to login from the Your Magic Link to Nordcraft email, I get to the page that has the Complete and go to Nordcraft button, but when I click it, I get a page saying Sorry, but this page is gone with this in the address bar: https://nordcraft.com/auth-error?redirect_to=%2Fprojects&reason=Missing+access+token

    I don't have any VPN or corporate network/firewalls in the way.
  • lucasg-1378155372250005648

    Lucas G

    7 days ago

    Sorry the NC team is out for the day but someone will likely reach out to help you soon
  • lucasg-1378155657252962334

    Lucas G

    7 days ago

    @Erik Fryscok Are you able to login now that you've signed up?
  • andreasmoller-1378251062582054972

    Andreas Møller

    7 days ago

    What email client are you using?
  • And could you login with one of the identity providers until we can have a look
  • kerikf-1378366339135311942

    Erik Fryscok

    7 days ago

    @Lucas G nope, still no luck getting in — even after signing up. Thanks @Andreas Møller — I went the “sign in with Google” route as a backup plan.

    Since we’re on Exchange Online, the confirmation email came gift-wrapped in a lovely safelinks.protection.outlook.com URL. So I thought might be getting in the way, I manually extracted the mailersend link, followed it to the promised land, and got the raw nordcraft.com/confirm-token URL, unfortunately that still led to a 404.
  • andreasmoller-1378367304487800912

    Andreas Møller

    7 days ago

    We have had some problems with exchange before
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  • kerikf-1378373891273130066

    Erik Fryscok

    6 days ago

    Signup Magic Link 404: Microsoft Exchange
  • Signup/Login Magic Link 404: Microsoft Exchange