v.1.0.83
PricingBlog
Sign up
Open app
All topics

Custom domain set-up

  • tom_tom_tom54-1276860426172239922

    tom

    1 year ago

    I set my domain ALIAS to custom.domain.toddle.site (the DNS provider doesn't support CNAME on main domains).

    Setting up the domain has been pending for a day now. Could someone advise why I'm not able to continue?
  • andreasmoller-1276861892631199877

    Andreas Møller

    1 year ago

    Cloudflare when toddle is currently hosted only supports CNAME records
  • tom_tom_tom54-1276862540420218952

    tom

    1 year ago

    Super quick reply, thanks 🙂
  • Tod-1276862541896749129

    Tod

    1 year ago

    Great energy @tom! Your continuous contribution to the toddle Community just made you advance to Community Level 3!
  • andreasmoller-1276863262872436766

    Andreas Møller

    1 year ago

    We are working on a solution but unfortunately there are no simple options, so I can’t give a timeline at this point
  • tom_tom_tom54-1276890406855901216

    tom

    1 year ago

    But does that mean you can't point the root domain to my Toddle?
  • lucasg-1276927023574417582

    Lucas G

    1 year ago

    I’ve some methods to do it but it depends on your domain registrar if they have the needed settings I believe
  • tom_tom_tom54-1276936086303670368

    tom

    1 year ago

    My domain registar doesn't allow the CNAME on the root domain and what I'm able to gather this seems to be a rather standard practice. Shouldn't this be something that Toddle would let you know upfront before you subscribe or am I mistaking? I've never had this issue with other similar services.
  • andreasmoller-1276938159829160059

    Andreas Møller

    1 year ago

    It is not ideal, but it is also not uncommon.

    This is basically why the www subdomain exists.
    If you choose www then most browsers will hide it by default.

    Then set a redirect from root to www
  • tom_tom_tom54-1276940555145969674

    tom

    1 year ago

    Alright, I haven't see it before, but now I know to keep my eyes opened about it. But so, in conclusion, no suggestions how to tackle this?
  • andreasmoller-1276941046630191205

    Andreas Møller

    1 year ago

    No the solution is right above. You use the www subdomain. That is why exists. And the end user won’t know the difference.
  • lucasg-1276942292594200711

    Lucas G

    1 year ago

    Didn’t you have another method for pointing root domains? It’s in another help thread somewhere
  • lucasg-1276942701870452829

    Lucas G

    1 year ago

    Or was it that the registrar needed to support cname at root level
  • I guess that was it
  • andreasmoller-1276943467397906484

    Andreas Møller

    1 year ago

    You can also move your nameservers to a dns provider that supports root level CNAME but that is not always an option
  • max.kayr-1276952224060407844

    Max

    1 year ago

    A few registrars support that. It is sometimes called aname. We moved to easyDNS. They support it
  • andreasmoller-1276962429749952553

    Andreas Møller

    1 year ago

    Yes
  • tom_tom_tom54-1276984295235391631

    tom

    1 year ago

    Alright, got it solved. Created the CNAME from www and then redirected the non-www to www. Thank you everybody 🤝
  • andreasmoller-1276985117713367113

    Andreas Møller

    1 year ago

    Great! Glad it worked out. We know it is a hassle and we will figure out a better solution 🙂
    😍1
Leave a comment
Nordcraft Co-Founders Kasper Svenning Hansen and Andreas Møller

Chat with Nordcraft

Chat with the Nordcraft team

Nordcraft Co-Founder and CEO Andreas Møller

Call our CEO

Plan a video call with Andreas

Hi Nordcraft!

Write Nordcraft

Send us an email

BlogPricingDocumentationhello@nordcraft.com
RoadmapPress KitTerms & ConditionsPrivacy PolicyAffiliate
© Nordcraft 2025. All rights reserved.